Bulgari

My bracelet had some issues where part of it cracked under normal use. No biggie but just remember ceramic is brittle. It is in service now: this is Valentina from Bvlgari. As you may knew the ongoing situation with the COVID-19, I would like to let you k... 

I'm curious to hear how the service experience was once you get the watch back, how much they charged or if they cover the damage through the warranty, etc. Hope you can get it back soon!

They say it’s covered under warranty, so I assume no charge. 🤷‍♂️🤷‍♂️🤷‍♂️🤷‍♂️

Hope you'll hear back soon from Valentina with good news, and that this was just a 'una tantum' issue! ;-) Cheers.

The ceramic balls which secure the bracelet in place to not make it wiggle against the case broke off on one side. I think it is rather delicate, take a look: Here are the other balls intact ...  

that profile shot really showcases how thin this watch is. 5.5mm? Wow

Sorry, couldn't resist! In all seriousness, thanks for sharing pics of your experience. Very cool piece - a future icon.

Thank you for the wishes, well the boutique said it should be covered and well see. I wouldn’t mind if they let me test drive the shiny one!!

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Do you wear your bracelet on the tight side? If so I'd recommend a little loose to avoid stress when you flex your wrist.

Feel I prob just have to be extra careful with it when it comes back.