Sorry to hear that! I wasn't expecting this because the manufacture of this piece is quite outstanding. Not sure what happened in your case, but ceramic is obviously quite delicate.

Mar 13, 2020,16:30 PM
 

Hope you'll hear back soon from Valentina with good news, and that this was just a 'una tantum' issue! ;-) Cheers.

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Be careful with the ceramic Finissimo!

 
 By: K-Lo : March 13th, 2020-15:49
My bracelet had some issues where part of it cracked under normal use. No biggie but just remember ceramic is brittle. It is in service now: this is Valentina from Bvlgari. As you may knew the ongoing situation with the COVID-19, I would like to let you k... 

Sorry to hear that, very unfortunate!

 
 By: jleno : March 13th, 2020-16:04
I'm curious to hear how the service experience was once you get the watch back, how much they charged or if they cover the damage through the warranty, etc. Hope you can get it back soon!

Thank you for your good wishes.

 
 By: K-Lo : March 13th, 2020-16:28
They say it’s covered under warranty, so I assume no charge. 🤷‍♂️🤷‍♂️🤷‍♂️🤷‍♂️

Sorry to hear that! I wasn't expecting this because the manufacture of this piece is quite outstanding. Not sure what happened in your case, but ceramic is obviously quite delicate.

 
 By: FabR : March 13th, 2020-16:30
Hope you'll hear back soon from Valentina with good news, and that this was just a 'una tantum' issue! ;-) Cheers.

Thank you..

 
 By: K-Lo : March 13th, 2020-16:38
The ceramic balls which secure the bracelet in place to not make it wiggle against the case broke off on one side. I think it is rather delicate, take a look: Here are the other balls intact ...  

Me too! [nt]

 
 By: K-Lo : March 13th, 2020-16:48

I know this is not the point but

 
 By: Mike-On-A-Bike : March 14th, 2020-03:58
that profile shot really showcases how thin this watch is. 5.5mm? Wow

Wow hopefully they don't bust your balls on covering this under warranty.

 
 By: brandon1 : March 14th, 2020-11:38
Sorry, couldn't resist! In all seriousness, thanks for sharing pics of your experience. Very cool piece - a future icon.

LOLOLOL 🤣🤣🤣🤣🤣🤣

 
 By: K-Lo : March 14th, 2020-12:21
Thank you for the wishes, well the boutique said it should be covered and well see. I wouldn’t mind if they let me test drive the shiny one!!

LOLOL enjoyed the pun. [nt]

 
 By: K-Lo : March 15th, 2020-15:22
No message body

That's a very small cross section for ceramic

 
 By: mpg13 : March 13th, 2020-18:56
Do you wear your bracelet on the tight side? If so I'd recommend a little loose to avoid stress when you flex your wrist.

I wear it with an extra link, but I do find it moves around quite a bit.

 
 By: K-Lo : March 13th, 2020-19:00
Feel I prob just have to be extra careful with it when it comes back.