MichaelC
[AP Moderator]
22219
I have always found AP service in the US to be top notch.
They handle everything from the initial inquiry, and in my experiences, things are returned as expected the first time.
You are going to have a lot of cool pieces fighting for your wrist time these days!!
Back from service!
Back in late August, I had recognized that the minute repeater was running without engaging the chronograph. The Boston AP Boutique was still closed at the time due to the unfortunate smash-and-grab incident. I finally had the opportunity to visit on Satu...
Glad to hear about the fast service.
I had the same problem recently with my CODE 11.59 chronograph, which has the same movement I believe. Although my service took longer than yours, the issue was fixed at minimal inconvenience. Love the looks of your Offshore. M4
Yes, they do share the same movement . . .
Happy to hear we both had minimal inconveniences. I’ve seen some horror stories regarding other brands. Quite pleased with this service experience.👍 Thanks, M4! Have a great week!🥂
I have always found AP service in the US to be top notch.
They handle everything from the initial inquiry, and in my experiences, things are returned as expected the first time. You are going to have a lot of cool pieces fighting for your wrist time these days!!
Can’t complain about AP service!👏👏👏
Granted, it would be great if these issues never occurred in the first place. But I was aware of this possibility and consider this inconvenience to be part of the overall collection journey experience! Without a doubt, Michael, I’m quite fortunate to be ...
Great repair service. At the end of the day.
For me the question remains how this is possible for a brand like AP? M4 seems to have had the same problem. So it's not an isolated case. All the best Thomas
It appears to be an inconsistent issue . . .
Not everyone has experienced this issue. For example, I don’t believe Michael has experienced this. Apparently, the issue with the calibre 4401 is caused by the minute subdial spring not having enough tension, which may cause the hand to drift and eventua...
But is this an issue that can develop at a later time for these pieces (before replacement)?
I mean you didn’t have this issue when you first received the piece, correct? So it may depend how often someone wears theirs and when it may manifest. Or are there some pieces that will never have this happen?🤔 It’s a bit annoying to keep wondering if th...
You bring up valid points, my friend!
My pieces is covered under warranty until March 2028. Hopefully, it doesn’t repeat itself. I have not seen people reporting the issue multiple times. But I’m covered for quite a while. Have a great week!🥂
God I hope it doesn’t happen again in a serviced piece!
I was thinking about someone like me or Michael who haven’t noticed this issue…might it manifest for the first time but at a later date?? II know no one can say for sure with such things, so it is what it is. But I do want to put mine in more of a regular...
So common.
This issue is so out of hand for them they might as well issue a recall. Scroll the reference number on C24 and see how many you can spot for sale with this same problem, it's crazy!