Tell the people who sold it to you that they are going to regret it.

Oct 22, 2009,22:19 PM
 

That is highway robbery alright
Tell them that there is nothing worse for a company's reputation than a client who has been treated like lcrap. Those clients will no longer buy from the same people and their opinion will affect prospective buyers with whom they talk to. Hell, even write in your own website or blog about it.

I think there is a profit opportunity here - caseback openers for RM watches.

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Richard Mille Repair Sticker Shock!!!!

 
 By: Avimd : October 22nd, 2009-16:36
I have an RM 005 Ti - which I bought from the east coast rep - which is out of warranty. Initially i wore it a lot, and had timekeeping issues which resulted in the Company changing out the movement. As I am an avid collector and have many watches - I bar... 

Tell the people who sold it to you that they are going to regret it.

 
 By: Josephlemma : October 22nd, 2009-22:19
That is highway robbery alright Tell them that there is nothing worse for a company's reputation than a client who has been treated like lcrap. Those clients will no longer buy from the same people and their opinion will affect prospective buyers with who... 

Does the cost involve a new movment?

 
 By: nwk00 : October 23rd, 2009-02:25
From your post it sounds like your watch is running slow. Shouldn't be since you mentioned the movement has been replaced before. Actually $2600 is not really that high if you breakdown what the service entails. 1) Replacing crystals and strap is going to... 

Sticker Shock

 
 By: Avimd : October 23rd, 2009-04:21
I will ask the dealer. They told me they took off their profit to satisfy my outrage. All I want is for the watch to keep time. It doesn't need refinishing, a new band or crystals. I will let you know.

Hello Avimd

 
 By: Theodore : October 23rd, 2009-13:24
Please contact me via private mail so that we can get to the bottom of the situation with your watch. I am here to help. Kind regards, Theodore

Cost breakdown?

 
 By: Theodore : October 24th, 2009-01:15
Hello Avimd, Am really sorry to hear about your watch; these things are extremely aggravating indeed and (as a fellow collector) I understand your feelings completely! I have sent you a private message to contact me so I can get a better idea about what i... 

Thanks Theodore for helping out here. I have been out of

 
 By: 219 : October 24th, 2009-05:57
'radar' range for the past couple of days. Avimd - I am truly sorry to hear of the sticker shock for the repair on the RM005. I find it hard to believe given what you have described here. I also feel that Theodore is in the best position to deal with this...