just plain rotten customer service (and I am trying to be polite). Can't speak for other countries but customer service in the US is in the toilet, it just plain sucks. By the time I get through all the prompts I forget who, or why I called. Talk to a liv...
Interacted with help desk via on line chat. I only needed to find out if the company has processed my refund which was agreed on 25Apr. They are supposed to update me within 48hrs but when I contacted them on 5May and today, they are still unable to confi...
Middle management burns up budget demanding coders pump out chat bots. My brother demonstrates they are hated by customers, contribute nothing to sales and worthless to the bottom line. Guess who wins...
and executives bonus checks, everything else become irrelevant. Paying lip service to customers is just a phony marketing dept. focus. āYour call is important to us so please stay on the lineā¦ā¦ā¦ā¦ā¦ā¦ā¦ā¦āā¦click.