WatchProSite|Market|Digest
WatchProSite|Market|Digest

Richard Mille

if i was u...

 

... i wouldn't pay a single $. Tell them to fix it, polish it, seal it again the way they want, but let them do something about it, and quickly!! ... and apologise to u for the inconvienance. Otherwise, take back the watch, tell her goodbye,  open it, take off the mechanism piece by piece, take some high def photos of it, and put them online on all the forums u can find online. Title the post "The heart of a RM after 4 years".
   Don't accept an answer such as the seal is defectuous, and air attacked the pieces inside, which are pieces of art, etc... Don't accept also, that these things happen because we are talking about handmade pieces etc... Its becoming like the excuses that is so comfortable to hide behind.
  To fix ur problem, all u got is a book and a word from Mr Mille and a hat. If i was u , i'd take the hat, put it on the head of that person that is handling ur case at RM. Make sure the hat is well fixed by knocking the book in her head. And tell her to send it to Mr Mille so that he fixes it himself, and this time, there'd better be no more sealing problem.
 Ur story isn't an exception. All u can do is fight, never accept the unaceptable and let as much ppl as u can know about it. Sorry for u.

K.

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Richard Mille
28 Comments view entire thread 

Progress on my oxidiced/tarnish RM05

 
By: daytona1712 : October 22nd, 2008-04:21
Maybe you still remember my post here: richardmille.watchprosite.com Actually I like to keep this post until I get back my RM05 from RM SGP service center but since there are so many pro contra about RM quality issue lately..i think i need to share my exp... 

if i was u...

 
By: kkhazen : October 22nd, 2008-09:14
... i wouldn't pay a single $. Tell them to fix it, polish it, seal it again the way they want, but let them do something about it, and quickly!! ... and apologise to u for the inconvienance. Otherwise, take back the watch, tell her goodbye, open it, take... 

PLEASE ALL READ:I find it incredible that some on this forum, even after Richard Mille has

 
By: 219 : October 22nd, 2008-09:32
admitted that they are far from their own goals and taken to repair the problem, that you still wish to write a response like this. The tarnishing will be repaired - my guess is with new parts - the servicing and new polishing is recommended as standard o... 

not enough

 
By: eric.vonschonberg : October 22nd, 2008-09:59
It is not enough for Richard Mille to admit it is below standard, give the guy a book, and a hat, and then charge for service. RM should fix his problem for free. The hat, the book, and the admission that standards have not been met are optional, and do n... 

I agree

 
By: Jose Mourinho : October 22nd, 2008-10:25
I agree totally with your response Andrew,I find myself tuning in less and less to this forum.more of the posts seem to be more interested in bashing Richard Mille any chance they get. The other day I made a post about journe,when a couple of individuals ... 

ur getting out of hand...

 
By: kkhazen : October 22nd, 2008-10:56
... what does CNN and the millions of ppl starving have to do here?? We make u throw up?? that's saying that everybody here is disgusting... now that is insulting everybody here. Control urself, and moderator, maybe u should do something about it here. Cr... 

Excuse me..........

 
By: fomar : October 22nd, 2008-09:32
are you a Diplomat by any chance? Please dont spread any marital advice The demand for bandages might spike.........

PLEASE READ ALL : excuse me too but if its a taboo topic...

 
By: kkhazen : October 22nd, 2008-10:40
... Let us know. I don't think someone here has used mislanguage or something. Beside fixing the hat on the dealer's head that is handling the case, which was a joke... about all the rest, its not, and its what we think. Now if we cannot express our opini... 

All evidence to the contrary - I do allow posts. What I will always argue against

 
By: 219 : October 22nd, 2008-14:25
are unfounded ranting type posts that are not founded on what has actually been written. Daytona1712 was following up and informing the forum of how Theodore and Richard were following up, and you leapt on the post as it was insufficient. Despite the fact... 

cleaning oxidized parts ...

 
By: eric.vonschonberg : October 22nd, 2008-09:52
It does not make any sense to clean oxidized parts. For one thing, you can't clean them really, but can only buff off the top layer that is oxidized. But, if that is done, the fine tolerances of parts sizes will be upset. Plus, all the labor involved in b... 

Perspective

 
By: Elbow : October 22nd, 2008-11:21
As some have said, some perspective is called for here IMO. My one surprise is that RM is expecting a payment to be made in order to retify the problem. If the corrosion has been caused by a defective seal in the crown, you'd have to bet that it was defec... 

u gotta point Elbow...

 
By: kkhazen : October 22nd, 2008-11:48
... fair explanation. Good of u to bring some some reason and decency to this post. The point is not anymore of a defect or bad after sale or whatever. Problem is that we cannot say anything anymore without being jumped at. K.

Dear KK..........

 
By: fomar : October 22nd, 2008-11:55
Apologies for my sarcasm..........however...........please read your post again.............the tone was aggressive. Regards.

I dont have to pay

 
By: daytona1712 : October 22nd, 2008-20:12
ANYTHING for defect parts(oxidice/tarnish)parts...the only cost i pay is servicing,polishing and new strap and its normal for my 4 years old watch. I hope RM will CHANGE the oxidice parts with new parts instead of clean it.

Having read this entire thread to date,

 
By: tony p : October 22nd, 2008-20:36
my reaction is that RM are responding appropriately to this issue. This type of high-end, highly complex watch is far more likely to develop such problems than a simple, conservatively designed and traditionally constructed timepiece. I think of my own fi...