Watch_kha_wen
1348
Well it’s PP who sent me to CF
Jan 14, 2019,02:16 AM
But I just had them on the phone and they told me to send the bracelet back to them and they will remove the spring bar for me.
The customer service from CF is pretty good I have to admit.
They were actually surprised the PP person did not try to help more but anyway will update more once I have received the bracelet back.
Cheers
Kev
Comments:
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Camille fournit/Patek advice needed...
By: Watch_kha_wen : January 12th, 2019-12:53
Hi all As some of you saw in a previous post I got a custom made Camille fournet leather strap for my 5056p. Problem is today when I went to the patek boutique in new Bond Street they refused to put the strap on as the pins were those with a release sprin...
Well what the PP staff told me is that
By: Watch_kha_wen : January 12th, 2019-13:37
They should have told me to go for normal spring bars so the PP guys can switch them with my current ones in platinum Kev
I don t think ,when my strap was
By: Passionata_george : January 12th, 2019-15:52
Repleaced on my 5131 they used the same RG quick release bars the only thing important that the strap has to be so manufactured that has a place where the tab of the fits into ...
Afaik CF make it for quick release
By: Passionata_george : January 12th, 2019-15:43
springbars u just have to tell them ,have u mentioned what type of watch have u ordered the strap?
What a shame
By: Poky : January 12th, 2019-16:51
It is absolutely essential that the spring bars and case material are of the same metal or premature wear will occur at the point of contact. That will soon lead to the straps being ripped off the case. The only solution then will be to either replace the...
Its just easier
By: watch-er : January 13th, 2019-16:21
to get the straps from PP. yes, they charge a lot more and take way more time but hassles like this are avoided.
Camille Fournet
By: lascases : January 13th, 2019-23:05
has a much bigger variety and you can play with the designs. I ordered my last straps all from them. Much more fun and excellent quality. I always order the "straight" version without any metal pins. That works well!
Well
By: Watch_kha_wen : January 14th, 2019-00:15
Pp sent me to CF Kev
Well it’s PP who sent me to CF
By: Watch_kha_wen : January 14th, 2019-02:16
But I just had them on the phone and they told me to send the bracelet back to them and they will remove the spring bar for me. The customer service from CF is pretty good I have to admit. They were actually surprised the PP person did not try to help mor...
I have to say
By: Watch_kha_wen : January 14th, 2019-07:54
Camille fournet staff have been very pros. They told me send it back to them and they will do the necessary and send it back to me. They were surprised the pp boutique did not make more efforts to help me though. Kev
i think this is the best option
By: benzng : January 15th, 2019-00:24
you can send the strap back to CF and they will do the necessary to fix the problem. which PP boutique is this? Normally PP will order or have this in stock.
to provide an update
By: Watch_kha_wen : January 17th, 2019-13:10
I have to admit that the camille fournet customer service (I spoke to Habib A.) is amazing. Very pro and provided very good and honest advices. I've sent my bracelet back to them and they will do the necessary so it fits my watch before sending it back to...