I was very fortunate to visit the patek salons in Geneva august of last year, and i must say that their hospitality and kindness is beyond compare. I visited them wearing my old worldtimer, a 5110J. And when I tried some pieces there and saw the dilapidated condition of the leather strap of my watch, they changed it free of charge! I was not even asking for it, and have not even bought a watch on that day! Really, they are very great people.
PS. I went back the day after and bought my nautilus there. It was really a great experience.
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