F.P. Journe

Dear Mr Journe,

I acquired the Chronometre a Resonance NO.45/99 from Mr Schindler in Zermatt.

It is the second time the "remontoir" has fallen off.

The first time it was sent to your workshop through the good offices of the Bijouterie Schindler and after lenghty discussions you agreed to repair it free of charge. I am still wondering why it was a matter to be discussed, but lets forget that for the moment.

Now, it is the second time. What do you suggest?

Sincerely yours,

C.Mayorkas

EMail: [Email address suppressed for privacy]

Hi C. Mayorkas,

Best you contact Montres Journe directly. Their email is: info @ fpjourne .com (please remove the spaces first).

Just curious, what do you mean the remontoir has fallen off? Guess you mean the winding crown at 12 o'clock.

Sorry to hear you are having trouble. This should be easily corrected.

This message has been edited by bs22fly on 2010-05-09 04:58:51

A "remontoir" is a winding crown, even a child knows that and it is situated at 12 o'clock on the Chronometer a Resonance and very difficult to access, an awkward choice, but Mr Journe must have his reasons.

What angries me is the unwillingness to help and the attempt to charge me the first time it happened.

Now it is the second time.

We will see what the attitude will be this time.

C.Mayorkas

 

                                                          

.. unfortunately, I didn't know what a remontoir was until I read this post, and I'm not a child.

I hope Montres Journe could fix the crown problem for you quickly.

I know how disappointing it feels to have a watch of this calibre and see it fall apart like that. Unfortunately, that's the thing with mechanical watches, sometimes there can be a lemon or 2 in the batch that sneaked out of the assembly line and it is very stressful to run into one of them. Hope you'll get yours sorted out.

Thank you for your prompt reply.

To be a child, in my eyes, isn't an insult. I still apologise if you felt offended.

If I have run into one of the "lemon or 2 in the batch that sneaked out of the assembly line" - to quote you- I hope that the reaction of Mr Journe as an artist whom I admire sincerely will be to replace the "lemon" by another Chronometre a Resonance, as I am sentimentally attached  to my watch.

I would very much appreciate if you could bring the matter to his personal attention.

Thanking you in advance, I remain

Yours sincerely

C.Mayorkas

 

 

... but only to refer to a mechanism to regularize the flow of power from the main barrel to the escapement. Anyway, hope your watch gets fixed soon.

Best

Andreas

"remontoir" simply means winder, i.e. the winding crown of a watch. What we often call a remontoir is just the shortened version of "remontoir d'égalité", which indeed regulates the flow of energy from the mainpring to the escapement.

A friend of mine once experienced a similar problem. The crown did not actually come off but it no longer wound. I understand that F.P. Journe has long since corrected this by replacing a part or two with a different alloy. Needless to say, it should only be done at the factory.

Best,
Amery
This message has been edited by amerix on 2010-05-09 02:52:57

sorry to hear this....

I hope that it will be resolved soon....

my guess is that because it is platinum (the winder) it is more sensitive......

please let us know what happens....

cheers