CaliforniaJed

Enjoy it!  I love mine...

Thank you for your thoughts CR. Interestingly, I was initially going to contact Lange people directly. Then decided to go with the forum to get some thoughts. I actually expected most of the responses, not really surprising. I think brands should...

Indeed KIH, I will be more careful with my tone. This is a civil forum for many of the most celebrated brands in the world after all... And will certainly let everyone know if this is resolved, however so. Good and bad, equally posted right? Thank...

Maybe I'm not clear about this... this is NOT an AD or some retailer... This is a Lange flagship store... they should NOT have salesmen there... These are all client care specialist who are there to promote the brand. If they are indeed looking to...

Really? Lange is not a brand? Lange stores care who actually walked into which store to buy their brand of watch? You are right, I did not go to this boutique to buy my Langes. I did so in various other Lange ADs around the world. When I walked into...

Thank you for that thoughtful reply. I appreciate the previous poster asking for more respect from me. I see I was a little hasty in my original posting and could have been a little more gentle in my delivery. I still love Lange of course. This will...

For a person with a highly customized track car... Please understand that I do indeed understand policies. I have many in my line of work. I also make exceptions. In a place like HK, where all manufactures have boutiques and countless other...

What is a client suppose to do? I'm simply getting some opinion. I've posted great experiences and certainly shared my excitement about all my watches. I expect good service. Why do Michelin rate restaurants by service besides food otherwise? I'm...

Yes, I've posted about my great experiences and some Lange pieces that I really liked. Everyone will say watch collecting is about passion. What I see in the store might not be the same a few days later. I'm not totally unreasonable you know. I'm...

Like your story a lot Fricks. To your other responders. I am not upset about Lange, just disappointed with this incident. Particularly disappointed as this is a flagship boutique, not just some retailer. Many say my sense of entitlement is too high...