I took my 863 display back to my usual guy in Hollywood.

Dec 05, 2023,03:11 AM
 

He was 5x cheaper and faster than the authorized Swatch group in Culver City, and he didn’t swap all my hands for no reason.

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Omega service help

 
 By: TeutonicCarFan : December 5th, 2023-00:12
Anyone who has serviced their omega, I need advice. My background I have serviced maybe 10 watches- all richemont. For their faults, it was quite easy. I'd set it up on the website, get a package in the mail to put my watch, and send it in. I have an almo... 

Can you take it to an authorized dealer?

 
 By: Steve E : December 5th, 2023-00:56
I often have service done that way. But I make sure it is going to an official service center.

The authorized dealer where I got it closed

 
 By: TeutonicCarFan : December 5th, 2023-01:00
Where I live only a rolex, tudor dealer. I don't mind calling and dealing with the service center just seems antiquated and after 10m something came up.

I had an Omega SMP serviced at the SGUS facility in Culver City, CA this last summer

 
 By: j.jota : December 5th, 2023-01:26
and have a Blancpain at the Secaucus, NY facility currently. Yes, the Swatch Group service protocol leaves a lot to be desired, but once it gets into their hands the online system they use provides a little more confidence. You should be able to look up t... 

I haven’t personally

 
 By: Aquaracer1 : December 5th, 2023-01:31
But I have contacted 2 places and had a very pleasant experience. Nesbits and Archer. My brother recently got his seamasters serviced in PA, he had a great experience, although I forget the Omega dealer he brought it to. I’ll post if I remember. Good luck... 

The in store repair experience at Omega has been amazing…

 
 By: myles721 : December 5th, 2023-02:20
(Unhelpful I know) my advice I would wait (as the new movements require very little service) until I was in NYC and just drop it off in person.

I took my 863 display back to my usual guy in Hollywood.

 
 By: synthetic : December 5th, 2023-03:11
He was 5x cheaper and faster than the authorized Swatch group in Culver City, and he didn’t swap all my hands for no reason.