Panerai launches Phone Sales in Hong Kong, Singapore and Australia

On 31 May 2021, the Florentine watchmaker, Panerai launched phone sales in Hong Kong, Singapore and Australia in May 2021, with the aim to provide better client experiences and a direct connection to the brand that is seamless, accessible and personalized to the clients.

Customers will be able to purchase Panerai watches and accessories from the comfort of their home, by making a phone call to Panerai Client Relation Center (CRC), communicating directly with Panerai sales advisors. Among the timepieces available for the phone sales, customers can also find watches and accessories offered exclusively online.

Among them, a series of three special camouflage straps, which are e-commerce exclusive, will be offered through phone sales starting from June. Inspired by the uniform of the Italian Navy, these 3 special straps are made of black rubber shell and upcycled camouflage fabrics and fit for Luminor 44mm watches.

“It is imperative for a brand like Panerai to remain in the forefront of an increasingly digital environment, infusing virtual experiences with a human touch. While we unlock the value of the client discovery in our boutiques, we aim to deliver complementary services to new-gen clients in a way that they feel most comfortable - right in the comfort of their homes” says Jean-Marc Pontroué, CEO of Panerai.

PANERAI PHONE SALES

Panerai concierge number:
Hong Kong + 852 8200 3033
Singapore +1800 429 8361
Australia +1800 271 037

Operations Hours: 10:00 – 19:00 Monday to Saturday HKT / SGT / AEDT

Return Policy: 14 days return, refund, and exchange as the condition of sales (only if the product meets Quality Check standard)

Delivery: customer can choose to pick up from Panerai boutiques (not available in Australia) or a free secured delivery

PRESS RELEASE

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