mj23
5083
Sorry to hear that..
Mar 06, 2018,11:59 AM
So it looks like it's a common issue with Montblanc watches..
This is the explanation given for my watch as to why it stopped running:
Diagnostics show that the movement of your timepiece has a restriction in the motion of the movement and requires cleaning and re-lubrication in order to ensure good working order. We therefore conclude that a complete service at the factory is necessary under repair warranty.
So the info above is pretty generic as to what the issue is.
My experience was not bad compared to MichaelC's. It's just the long turnaround time. My local boutique did a very good job of keeping me informed every step along the way.