Replacement Duometre...Thanks JLC!
After a long wait (originally purchased in August, sent several days later to JLC for repair), JLC finally replaced my ...sigh...broken Duometre. The new watch, complete with new Guarantee Certificate, arrived today. For the last several months, I have ha...
It's always a pleasure to hear about a brand treating their customer the best they can.
I'm sure this one will work just fine because nobody (maybe except me) can get a lemon twice. It's a splendid watch you have there so enjoy. Ruckdee
When life gives you lemmons,
You can always make lemonade, or better yet, buy some time to be able to see the SIHH 2011 novelties Cheer up, Ruckdee! Best, Alex
That's good news
Congratulations on your new watch. That Duometre is one of my very favorites -- it is just so beautiful and interesting. Feel free to post more photos whenever you get a chance. ;-) respo
Excellent news.
For once that we have a post saying " Hey, I'm happy with the Service "... Seriously, when there is a problem, there is no reason to not mention it, but I aso find that a certain parallelism has to be kept in mind, and when the issue is over, there is no ...
Glad to hear they decided on a new one...
Nobody wants to see their new purchase have a problem, but it's great that JLC treated you so well. It's a gorgeous piece! Enjoy it forever. -Dean
Glad to read JLC did the right thing
I find so very few companies in any industry offer quality customer service, responsibility and accountability. Wonderful to read that JLC gave you a replacement. What an amazing watch. Congratulations.
Such a fabulous watch!
I am sorry that you had problems in the first place but I hope that you now find the replacement worth the waiting! Enjoy it - I am VERY envious Nikolaj
Good to hear…
That JLC solved the problem! Hope this one will stay with you without problem, Marc! Best Blomman