Rant: Has anyone waited one year for replacement strap?
I ordered a replacement strap throught he JLC boutique for my boutique edition JLC sometime in December last year, and I am still waiting! I understand that it might not be a colour in regular production, but even if they did not have one in stock, does J...
I fully understand your rant, Moses
And yes, this is not normal that you have to wait so long to get your strap. Just one thing: JLC doesn't make their own straps, but this is not an excuse, as they would insist with their supplier to get YOUR strap. When you know that they service a watch ...
This is a pity..
I've bought a couple of watches from the JLC boutique and also sent watches in for servicing and have received nothing but excellent and efficient and very friendly service from the boutique staff. kudos to them! it is a real pity that (in this case at le...
Usually, I hun t my strap at a Strapmaker, to personnalize it at
The maximum... In this case, I may have a wait of 2 or 3 weeks... JLC should consider other options, when it comes to straps, I agree. Best, Nicolas
re: replacement straps.....
Hello Moses, Sorry to hear about your frustration. A year is a unusually long time to wait, hopefully your boutique can get the replacement for you soon. Did they give you a eta on delivery? FYI, I did a recent post regarding custom order JLC straps: jlc....
Hi MW,
No eta was given. The thing is that the boutique staff are very helpful and friendly. I think the strap problem lies somewhere else on the chain. I need to think of some other avenue to 'make some noise' cuz there is only so much the boutique staff can do...
My experience.....
was not badat all. When I ordered a strap it took about four/six weeks, but it was a regular production gator.... Please let us know...... Cheers
Same here...
I needed a shorter strap when I got my Reverso. It was there in I think six weeks. I believe they did had to make it, thankfully it didn't take that long. This case must be an exception. I look forward to hearing the end of this story...
That is very upsetting!
When I bought my JLC Grande Sun/Moon in October, because of my smaller wrist, my AD had to order a shorter strap for me in brown color(regular color), it took about a month for the shorter strap to arrive. Now I am waiting for another shorter strap(also r...
One year? Wow...
that really sounds a bit long. Longer than normal servicing time. do keep us posted. Pat