I must say that I was very positevely impressed by the contact I had and still have with JLC France ,and also J LAMBERT....Something is changing,they moove inthe right way.And YES,they listen to their customers/passionate/collectors/watchnuts we are...Even when you say what you don't like,your critical point of view...This is really amazing.I have some watches from AP,Breguet,IWC,JLC,Lange,Panerai,Patek,U.NARDIN,and Rolex.I spoke with some of them,but I have to admit that the best contact I have is with JLC.Do I have a problem???JLC is helping me the best they can.