Saving photos crashes iOS app

Jan 11, 2018,17:22 PM

Either double clicking the photos to save or selecting more options then save

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Are you using the latest version of the app?

 By: carl : January 12th, 2018-03:38
I am not seeing any issues in saving photos on iPhone or iPad.

Yes I am

 By: mayastig : January 12th, 2018-06:48
Just tried again and it crashed on me. I'm using an iPhone 6s plus running iOS 11.2.1.

Can you check your settings please.

 By: carl : January 12th, 2018-11:33
In the settings app. settings> watchprosite> Watchprosite needs to have access to photos as in the following image:. I was able to replicate the crash if i turned off access to photos. It shouldn’t crash. it should prompt you to grant access to photos. So...  

That did it!

 By: mayastig : January 15th, 2018-06:50
at first i didn't have the photos and camera in my settings, had to draft a dummy message and insert a picture from the library or take a picture from the camera for it to appear.

A new version of the app has been released.

 By: carl : January 25th, 2018-06:52
This bug has been fixed.