who had 0 interaction with customers and their special watches. And is not the type to do this in the future. Yes, the inventions came from there but the debugging of the customer's watches was not him.
Even if they put in a new CEO/customer liason, a couple of good watch makers from UN etc. The brain drain is enormous! The lost experience will be difficult to be recovered.
In the end it's a new start, not from scratch per se but almost.
While I have known for quite a while that this would happen I'm still completely and utterly shocked!
Black Friday indeed.