Independents

Having posted a few hundred reports on this site, this is the first time I’m complaining. The Fortis Stratoliner was launched with huge fanfare in 2022. I bought one in June from an official dealer and by October, was finding the watch defective even thou...  

Unfortunately, many brands focus on getting product 'out of the door' and way less effort in ensuring good after sales. To their defense, the sales channels have been disrupted since the advent of online shopping and grey dealers have also risen. So keepi... 

try using the chronograph hand many times and see if it comes to align correctly after that' ie start-stop- reset and study the hand on reset

Very sorry to hear, it is a very attractive piece.

However with even bigger zooms you‘ll always find it misaligned… 😉 At some point it might be inside an acceptable tolerance… Personally I find this here should be corrected as it is not a big deal. Thank you gor sharing… 👍🏻

Good that you share. I will never want a Fortis! It is wrong that they did not take a customer serious. There are watch communities and a story goes fast. From disappointments to satisfy experiences. For example this unbelievable affordable watch from Rev...  

…definitely the dealer should take care of the issue as it is covered by the warranty. If I were you I would go back to the dealer and demand to have the problem fixed, period. Needless to say at no cost. The dealer cannot refuse to fix the problem and de...