kelvkwok
11
My very first experience with an Auction House
Jun 30, 2017,05:36 AM
I also have my first time with one in May. It was an auction in Geneva in May. They shipped the watch to where I lived in late May, sound reasonable but I was out of town. When I met them in early Jun trying to collect what I have bid for, I was so surprise when I saw the watch in the very first 10 seconds. The watch supposed with Flash Calendar function stuck in between 31 and 1 in the date indicator.
I reported the problem immediately to the auction house staff but he claimed my watch model was very rare and he has no experience on it. He said it should not be a problem and tried to push me to accept it. After I strongly stand my point that the watch has a problem, he back off and said he would consult other colleagues later on. That was 3 weeks ago.
Last week, he told me the watch was with manufacturer's local service center and it really seems to be a problem. He said the service center needed 4 weeks to have an inspection of it and may need to send back to manufacturer's original service center in Switzerland to have further checking and fixing of the problem.
I don't expect I can get another look on that watch in year 2017.
Not a very pleasant first time experience.