carl
1563
Thank you.
Now I understand the issue. We do not support HEIC format. The good news is that Apple auto converts to JPEG when you drag and drop the images from the photos app to the desktop or into our uploader. This is on Catalina 10.15. I am not sure about earlier versions of the macOS.
Thank you.
By: carl : October 30th, 2019-07:38
Now I understand the issue. We do not support HEIC format. The good news is that Apple auto converts to JPEG when you drag and drop the images from the photos app to the desktop or into our uploader. This is on Catalina 10.15. I am not sure about earlier ...