test to send a pic (failed)

Oct 15, 2019,14:35 PM


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Please describe your process in detail (edited)

 By: cshimokita : October 15th, 2019-15:57
including any error messages, computer type, os, etc. Please test and/or report your problem in detail... Casey ...  

I did just

 By: Jari from Finland : October 16th, 2019-09:00
that way, but after clicking a pic to bring it on image upholder nothing happened. In your pic where is the text "ready to load" mine is only text processing, but nothing happens. This problem came out few days ago after the latest Mac software update. Th... 

Okay thanks for the OS details --- Help Desk

 By: cshimokita : October 16th, 2019-14:53
Can you please follow up with this as I am not an Apple user... Casey

Quick test on the app

 By: Bill : October 18th, 2019-11:48

Bill, just to clarify...

 By: cshimokita : October 18th, 2019-19:04
The problem reported by Jari from Finland came up after the latest Mac software update. The PC is Mac with macOS Catalina version 10.15. Before the OS upgrade he could insert photos without any problems