Glashütte Original

About a month and a half ago I got caught in a torrential rain while wearing my GO Nav. To my horror the next day I noticed moisture on the dial and condensation under the crystal, I was sure this wasn’t going to be covered under warranty and its going to...  

Welcome home! A warm welcome home to your Glashutte Original. Thank you for telling us about the service experience.

I'm not surprised by this behaviour from G.O, although I didn't experience it, yet. But I heard from others experience, and it was the same good experience than for you. Congrats to G.O, that is really the way it has to be. Thanks for spreading the good n... 

and it should be so.... cheers

Even better to see those pictures! Thanks very much. Regards, Richard.

. . . as our forum just registered a query regarding New Jersey Swatch service. I've also had the pleasure of dealing with Mr Fiandaca, and we all appreciate your feedback. Great photos, too ;-) . . . cordially, Art

No message body

Great job to G.O. for taking care of you so quickly and professionally. And kudos to DrNo for the assist! Regards, ED-209

Some brands know how to take care of the customers and some don't. It depends also on the country. Happy for you. Enjoy it. Vte

Good to hear they do have consideration for their customers, this is no surprise from GO but always gives satisfaction, rare enough to be noticed thanks for sharing the experience and congrats to GO! Matt