Chopard

As you will see from my post below, I became a Chrono One (stainless steel) owner on July 15th. A week later I ran into an issue with the date wheel. It would not advance past midnight nor would it advance using the crown. I called Chopard and sent it in.... 

Doese anyone know the list price of the steel case watch? Can't seem to find it anywhere. Thanks,

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is perhaps another Gerald genta

Having recently experienced Chopard customer service as well I too can add that it is exceptional!!

I remember A Lange & Sohne used to do that but no more. Hopefully, Chopard will keep that kind policy perpetually. Regards Ling

Glad to hear Chopard stepped up to the plate with a free replacement. I believe ALL luxury brands should replace a defective watch in the first few weeks of a major failure, not just Chopard. IMHO Chopard ranks amongst the best After Sales customer servic... 

Just collected mine today. I'll be keeping a close watch on the date changing. Thanks for sharing. Regards, iAn

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Except that it jumped at 12:03 am. Am I expecting too much? Haha. Warm regards, iAn

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All top brands should do likewise.... Or at least prioritize the service so the wait would be minimal.... Cheers

It´s sad enough that the problem appeared, but this service is the best Chopard can do. This is the way to keep clients´ credit. Problems can happen anywhere, the question is how you handle them. And with this, Chopard offer an outstanding servi... 

and was disappointed that in less than 7 days there was a problem. The local AD was not very honest with their answers and I decided to go direct to the main service center in Asia...where are you located and where did you send your watch to?....Thanks an... 

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