MSB
248
Luxury brand service and expectations....
Glad to hear Chopard stepped up to the plate with a free replacement.
I believe ALL luxury brands should replace a defective watch in the first few weeks of a major failure, not just Chopard.
IMHO Chopard ranks amongst the best After Sales customer service of all of the major brands. As I have stated many times before, the way you are treated AFTER the sale is far more important than during the sale.
Best,
MSB
Kudos to Chopard Service! (re:Chrono One)
As you will see from my post below, I became a Chrono One (stainless steel) owner on July 15th. A week later I ran into an issue with the date wheel. It would not advance past midnight nor would it advance using the crown. I called Chopard and sent it in....
Chopard Chrono One Steel Case Pricing
Doese anyone know the list price of the steel case watch? Can't seem to find it anywhere. Thanks,
wonderful customer service!
Having recently experienced Chopard customer service as well I too can add that it is exceptional!!
That is indeed a very good gesture from Chopard
I remember A Lange & Sohne used to do that but no more. Hopefully, Chopard will keep that kind policy perpetually. Regards Ling
Luxury brand service and expectations....
Glad to hear Chopard stepped up to the plate with a free replacement. I believe ALL luxury brands should replace a defective watch in the first few weeks of a major failure, not just Chopard. IMHO Chopard ranks amongst the best After Sales customer servic...
Good to know Chopard has got great customer service
Just collected mine today. I'll be keeping a close watch on the date changing. Thanks for sharing. Regards, iAn
No prob on the first jump
Except that it jumped at 12:03 am. Am I expecting too much? Haha. Warm regards, iAn
Excellent service....
All top brands should do likewise.... Or at least prioritize the service so the wait would be minimal.... Cheers
outstanding service
It´s sad enough that the problem appeared, but this service is the best Chopard can do. This is the way to keep clients´ credit. Problems can happen anywhere, the question is how you handle them. And with this, Chopard offer an outstanding servi...
I bought my First LUC
and was disappointed that in less than 7 days there was a problem. The local AD was not very honest with their answers and I decided to go direct to the main service center in Asia...where are you located and where did you send your watch to?....Thanks an...