Same thing happened to me with a GO I called the dealer, sent it right back in and they sent me another. However, I noticed a ding on the crown on the new version however they weren’t very receptive to get another one. There’s nothing like seeing them

Jul 24, 2019,14:46 PM
 

In person
Before you buy

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Asking for help on my purchase of Hodinkee limited edition Fifty Fathoms Bathyscaphe

 
 By: joenghenry : July 23rd, 2019-05:02
Dear Fellow Purists, I have received my Hodinkee limited edition Fifty Fathoms Bathyscaphe on last Saturday morning via FedEx. To my very surprise and disappointment, I found a scratch on the watch base between the lower lugs after removing the protective...  

I think this is not acceptable...

 
 By: Izhik : July 23rd, 2019-05:30
for me, you should wait another 2-3 days and if no answer, I would contact directly Blancpain with an official complain over this attitude. In this respect, Hodinkee I think acts as an AD and they should perform accordingly.

Disappointing

 
 By: Lankysudanese : July 23rd, 2019-07:19
That’s a big gash, and one that wouldn’t pass the naked eye, let alone a quality control process. Where was the watch shipped from? Hodinkee or Blancpain?

The watch was shipped from Hodinkee.

 
 By: joenghenry : July 23rd, 2019-07:59
Just contacted by Hodinkee Team and will arrange shipment back to them. Thanks all for your advice.

Glad to hear that

 
 By: Lankysudanese : July 23rd, 2019-22:26
I wonder how they’ll rectify the issue. Will Blancpain replace the case? As a new watch from a limited edition, they shouldn’t just polish the case. Wish you the best

Disapointed

 
 By: Weems@8 : July 23rd, 2019-15:11
A scretch on a watch is hard. When i bought watches, i get them without failures. I like it, when my new watch is unworn. Watches are detail instruments, things where milimeters and tiny details are important. If a pre owner made scratches, because the pe... 

Just an update, have received refund soon after Hodinkee received the watch.

 
 By: joenghenry : August 11th, 2019-08:35
They actually offered to send me another one. But I preferred to have refund instead. No luck with this beauty, now thinking of another limited edition, the Barakuda.