but I am not a fan of the Rolex policy also...Getting back to the subject, imho Lange is (getting) arrogant - they were exceptional in their early year and mid-years, but have kinda lost the feel they had with the customers (not necessarily all are collectors) with their new strategy and policy in the past year(s) - Moving up the chain can be achieved in many other ways and would also require a different approach internally first, before making that move. I no longer understand it and perhaps this is just one of them. I am no longer much interested in Lange whilst I had them in the highest regards, but that is a story for another time.