Timertom
430
$3000IsExpensive
$3000 for a new balance staff is undoubtedly a bit much, even if the staff had to be hand made again from platinum rod, which it does not. It is my opinion companies that have been making high end watches for so many yrs must go out of their way, and make the extra effort to provide affordable, easily available service and spares backup to their vintage watches. They should keep in mind most of these customers are their oldest and most loyal clients, and almost always people who want to continue keeping money 'invested' in the brand.
High and unrealistic repair, part replacement costs like this are only going to spoil these old relationships, and get the company a bad name in time to come.
Rishad
VC SERVICE
By: Horology75 : October 22nd, 2010-22:54
Hi, I had given my $20 VC Coin watch for service and i have been told that it requires a replacement of balance axis and the charges to replace is close to $3000. Can anyone explain what is a balance axis ? thanks, Ovais
VC Service
By: mariosf12 : October 23rd, 2010-09:48
The balance axis or (balance staff), is quite simply the shaft that the balance wheel, the roller table and the hairspring are mounted onto. The two ends of the staff have very small tapered pivots that break easily. I truly believe that the charges asked...
$3000IsExpensive
By: Timertom : November 19th, 2010-22:33
$3000 for a new balance staff is undoubtedly a bit much, even if the staff had to be hand made again from platinum rod, which it does not. It is my opinion companies that have been making high end watches for so many yrs must go out of their way, and make...
RE:Service costs
By: Horology75 : November 29th, 2010-10:18
Hi, The service costs is really high and i totally agree with you on how brands should get further loyalty by keeping service costs real rather than over inflated. However in my case iam paying for a new column wheel, new strap, mild case polishing, new h...