gls
57
no problem with RM004 - excellent customer service!
I'm happy to report that there is no problem with my RM004. It was in service most recently to take care of a fairly minor problem where sometimes the watch would stop when the seconds were split and the running second hand was about to pass the 12. This problem would only occur when the power reserve was mainspring tension was below the optimal range indicated on the dial. I was very happy with the customer service. Richard Mille fixed it for free under the warranty.
Greg
Update on my RM004-v2
Things are looking up!!! I just talked with my AD this weekend. He has been asking Richard Mille to replace my RM004-v2, since I have already waited so long. For the record, it has only been 5 months, not 6 months. But if the wait takes mush longer, it wi...
Apologized for reviving an old thread...but what exactly
is the problem with your RM004?
yep...
Please embellish...dont quite know what you mean about negativity round here, I have recently only read praise for the RM customer serivce, and indeed yes what happened to your 004?
no problem with RM004 - excellent customer service!
I'm happy to report that there is no problem with my RM004. It was in service most recently to take care of a fairly minor problem where sometimes the watch would stop when the seconds were split and the running second hand was about to pass the 12. This ...