Patek Geneva examined the watch and agreed that there is a defect in the case finishing that should not have passed QC. They are going to repair the case in a “return to stock” procedure that they claim will put the watch back to new condition, indistinguishable from any other brand new Patek. From what was explained to me, this requires putting the watch case “back through production” and is completely different from a standard service polish. They assured that there will be no metal loss, the profile will be as new, and all edges will
be factory sharp. It the result does not pass QC, they will replace the case.
Should I be happy with this or should I press for a replacement case upfront?