mac_omega
1375
They do a great job, but...
I am with you!
They do a great job in Geneva, but waiting time is not what you expect from a #1 company!
I had an old "Amagnetic" for restoration in Geneva some years ago and got it back like new (technically),
only the case reminded me that it was my watch (minor polishing traces...).
The movement had an everage loss of 1 sec/24 hours when wearing it constantly - and this after 50+ years!
But the waiting time is off any limit!
PP earn their money with selling of new watches and not with service - so there are only few employes in the
service department... that is the reason for the long repair/service times - it is a shame IMHO!
but it is still one of the best watch companies ...
regards
erich
In Need of Some Help Please for Parts
Hello all, I am looking for anyone who stocks parts on a more modern Patek Movement (caliber 215 PS). Is there a reason we as the public can not buy these parts and get them fixed by our own watch makers rather than sending the watch accross a country or ...
Seriously
Hi, I understand your point but I don't think there's any chance you'll find spare parts for modern Patek Philippe calibres out the official network. I'm not a specialist of legel matters but I think there are rules that allow makers to sell spare parts o...
Patek Philippe Sevice in General
Dje, I understand your point on a complicated piece and as an owner, I would only want someone trained on their complicated movement to be servicing or repairing it. My point is that when you take a time only (plus subsecond) movmenet and have a problem, ...
Interesting point and I feel your frustration....
...unfortunately, NO watch company will just start shipping parts to their customers without analyzing what is wrong with the watch (especially if it is under warranty). But yes, it is ridiculous to have something minor wrong with your new watch - have it...
