Tyo
4089
I was there yesterday and saw the lady who is in charge of my case.
Aug 21, 2020,01:41 AM
I’m on the waiting list which is a good news. I’ll have one.. when? She can’t reply, just keep my fingers crossed Thierry Stern doesn’t change the model.
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Patek service - 10/10, would Patek again :-)
By: CastorKrieg : August 18th, 2020-08:10
Well, that was fast... As you know last week I noticed my 5167A stopped running. Upon closer inspection the balance wheel was locked in place which meant the watch could not be wound. So today I went to the Paris Salon to get it fixed. I fully expected to...
Thank you! I expected nothing less of Patek
By: CastorKrieg : August 18th, 2020-08:36
If it was more complicated I would have been understanding as well - arguing about a watch repair process is not really one of my priorities in life
Thanks Nico!
By: CastorKrieg : August 18th, 2020-08:38
I expected the issue to be relatively minor, still happy I got the watch back immediately.
+ 1 [nt]
By: Centurionone : August 19th, 2020-01:34
Busted!
By: CastorKrieg : August 18th, 2020-08:55
Don’t know if you were the ‘Lebanese’ but keep at it - I got 5712 as my first Patek after 18 months so things like this are possible!
If you are on the list it’s already 90% of work done
By: CastorKrieg : August 18th, 2020-09:11
They wouldn’t have added you if they did not expect to let you have your watch within reasonable timeframe. Just keep at it, gently nudge them from time to time and visit the boutique when you are in Paris, you will get your watch for sure! Regarding your...
Congratulations!
By: baufoam : August 18th, 2020-10:19
What an excellent turn of events! I have never heard of a technician at a Salon (or any Patek Philippe AD) actually opening up a watch and working on it right there. That’s really wonderful. When I first read your story, I had assumed that they would send...
At least they would have kept it for a few weeks
By: CastorKrieg : August 18th, 2020-10:38
I don’t mind them working on it right there, this means I get my watch faster! AFAIK the full service of my 5712 was also done on Paris, not Geneva, and that involved full disassembly and reassembly of the movement. I can imagine for Grand Complication it...