I had a Ulysses that had rubber in the crown and after awhile bothered me enough to get rid of the watch. I love journe watches. I have a cs rose gold w the gold numerals and power reserve
Hello Mikesr, how long did you have to wait for your crown to be replaced? I need a new strap for my ARS and it’s been three weeks since they put the order in. Getting a little frustrated not able to wear such an awesome watch but hoping it’s not too long before the strap arrives.
Mine took 1 month. But work was done by my AD. Didn’t have to send it to Journe. Now, my octa perpetual was dropped and indicator hand fell off. That puppy has been at Journe for 4 months now.
I’ve been in touch with the FPJ team via email and it sounds like both the retail and manufacture sides are closed. Post-sales servicing wasn’t explicitly mentioned, but I assume everyone is loupes down. I hope you get your watch back soon after everything opens up again...