Comments:
Chopard Pro One GMT LUC - Bezel
I own a Chopard Pro One GMT LUC, model 15/8959-3001 and need a new ceramic bezel insert.
1. Does anyone have any idea what Chopard charges for one, they will not provide an estimate without the watch in hand? Also, will Chopard just switch out the bezel insert or do they require additional services be performed (such as movement cleaning, etc.)?
2. Does anyone know where an authentic bezel insert can be purchased outside of Chopard?
Just trying to find an alternative to sending the watch to Chopard - where it will probably be swallowed up for a month +. Thank you in advance for any help.
Robert
1. Does anyone have any idea what Chopard charges for one, they will not provide an estimate without the watch in hand? Also, will Chopard just switch out the bezel insert or do they require additional services be performed (such as movement cleaning, etc.)?
2. Does anyone know where an authentic bezel insert can be purchased outside of Chopard?
Just trying to find an alternative to sending the watch to Chopard - where it will probably be swallowed up for a month +. Thank you in advance for any help.
Robert
Could vary ...
depends on locations for servicing.
Typically, if the watch is more than 2 years, when sent in, Service Centre will advise to do a thorough servicing.
Please explore with what is the scope of work done and the cost. You can decide then.
Indeed, it is more accurate for them to provide you with an estimation with the watch present, as they would like to spring the customers with surprises or any miscommunication.
L.U.Cs are only serviced by Chopard regional service centres or back to Geneva or Fleurier. I will be shocked to hear if the spares could be found outside of Chopard. Understand it will take some time, but it is better to have the job handle by those who manufacture them instead of having potential issues later.
Kong
Typically, if the watch is more than 2 years, when sent in, Service Centre will advise to do a thorough servicing.
Please explore with what is the scope of work done and the cost. You can decide then.
Indeed, it is more accurate for them to provide you with an estimation with the watch present, as they would like to spring the customers with surprises or any miscommunication.
L.U.Cs are only serviced by Chopard regional service centres or back to Geneva or Fleurier. I will be shocked to hear if the spares could be found outside of Chopard. Understand it will take some time, but it is better to have the job handle by those who manufacture them instead of having potential issues later.
Kong
Chopard Pro One GMT LUC - Bezel
Kong - Thank you for the response.
I did email Chopard and they said they need the watch in hand before providing an estimate (they referred me to Chopard USA), I am also very familiar with many watchmakers full service or no service policy - needed a chrono pusher for my Gallet Flying Officer but they would not provide one without me sending in the watch for a $600 general service. Anyway, that is why I have made this inquiry. Figured I would check before sending the watch off for a mini-vacation.
I did email Chopard and they said they need the watch in hand before providing an estimate (they referred me to Chopard USA), I am also very familiar with many watchmakers full service or no service policy - needed a chrono pusher for my Gallet Flying Officer but they would not provide one without me sending in the watch for a $600 general service. Anyway, that is why I have made this inquiry. Figured I would check before sending the watch off for a mini-vacation.
Mini-vacation :-)
This term makes me smile... hope all brands realise this 'not so nice' connotation.
Regarding the full or no service policy, I need to check it out too. Just thinking aloud while typing, from the manufacturers/brands perspective, it does make sense. It covers them, in case of any 'side-effect' while swopping a component, as the full servicing cost already charged. Just that another 'mini vacation' for the watch again, sigh.
Just happy to know Chopard has batches of new young apprentices trained in-house every couple of years to be later joining the work-team.
As the cumulative volume of watch sale keeps growing annually, after-sale-service of all brands is definitely a 'watch-zone' (pun unintended) .
Kong
Regarding the full or no service policy, I need to check it out too. Just thinking aloud while typing, from the manufacturers/brands perspective, it does make sense. It covers them, in case of any 'side-effect' while swopping a component, as the full servicing cost already charged. Just that another 'mini vacation' for the watch again, sigh.
Just happy to know Chopard has batches of new young apprentices trained in-house every couple of years to be later joining the work-team.
As the cumulative volume of watch sale keeps growing annually, after-sale-service of all brands is definitely a 'watch-zone' (pun unintended) .
Kong