

Hi Marc,
My advice is to go slow, particularly if you are contemplating this change because of a grievance with the company. These annoyances are often short-lived and can be resolved with effective communication.
And you are planning a big change from sports/diving watches to a Patek annual calendar. Patek make some superb watches, but they are very different from your current range. There is obviously room for both in a collection. You may be ready for the 'move', but such a big shift should be contemplated long and carefully to avoid long term regrets.
But having said all that, it's part of the journey. Just let us know what you decide!
Regards
Andrew
The grass may be greener next door, but it's just as hard to cut!
This message has been edited by AndrewD on 2011-03-03 16:25:59The service from Richemont is letting you down? or anything specific?
cheers
PAt
Your treatment by the JLC boutique sounds terrible but don't expect better service from Patek.
There's plenty of examples on the forum where the Patek attitude to customers has rubbed many up the wrong way. Imagine being treated as if you're lucky to be a customer and you get the idea. Warranty issues? Expect to wait months with your watch in Geneva and then don't be surprised if the required work hasn't been performed and it has to go back, posisbly several times.
I had similar issues to yours with Patek's standards of quality control and I was left very unhappy about the overall service I received (even though my local AD was pretty good). I am left feeling like I've been taken for a fool.
It is especially galling as I had a warranty issue with a Rolex that was resolved in 2 weeks with most of that time spent running the timing tests.
I'll be selling up and moving to VC or Lange.
But die hard PP fans will tell you that it's part and parcel of owning the "Ferrari".
cheers
PAt
cheers
PAt