Independents

Needed a virtual shoulder to cry on, so figured this was the place.

Learned last week that my Christian Klings was regulated, packed and on its way to the United States.  A very happy day indeed.  Now the waiting game begins.  First a call from customs, and some forms are completed and faxed back to Fedex.  Assumption is the watch will arrive the next day.

Nothing the next day, or the day after, or the day after.....

Finally a call to FedEx today to find out when my prized timepiece is to be delivered.  Learned that it was actually delivered 5 days ago .... to a random company located in the same town as me.  All airbills and labels were marked correctly - the driver simply delivered it to an entirely different address.

Now a bit of panic.  FedEx agrees to see if they can find it, but not much confidence there.  Tracked down the recipient company by searching the address, and a nice gentleman agrees to have a look to see if they can find the package amongst the many FedEx packages they send and receive each day.  So far, neither FedEx nor the shipping and receiving department at the company is able to locate the package.

A bit of a sickening feeling after 2 years of waiting and anticipation.  Not sure if the watch is on its way back to Germany, buried somewhere at Fedex or in a company storage room or wrapped around the wrist of a lucky company employee.

Okay - plea for sympothy is complete.  Wish me luck.....

Darren

But I'm sure you will have news soon...

And good news!

Keep us updated, my friend.

All the best,

Nicolas

but the big price to pay is the 2 year wait of anticipation

Hopefully FedEx can find the package for you.

Good luck,
Anthony

I feel for you, about 5 years ago i sent a SS Daytona El Primero in for service. When they sent it back it got lost and or sent to the wrong address. I spent months communicating with UPS, Rolex and others. Turns out it was shipped to the wrong address and then it disappeared. I called the police to go to that address and try to obtain the watch. Long story short i never got the watch back. To this day Roex has all the serial numbers and everything in their theft department. I am just hoping that one day the culprit will send this watch in for service and it will be flagged and returned to me. I have been hoping for this for the past 5 years. This is the only time i wish something would go wrong with the watch and it will stop working so the person will have to send it in.

Anyways i hope this does not happen to you!!

Tyler

I'm so sorry about what happened to you! I really hope you'll have the watch back in your hands before long!

It's frightening to read stories like these! I'm always sceptical of sending watches to the manufactures in private, not just because of the potential duty when it comes back in (if you haven't done the export paperwork correctly), but accidents like this might also happen. It's saddening to hear it actually happened to fellow Purists. For this reason, I get worried about those watches that I own but don't have any representation in where I live (eg. Journe, De Bethune)....

I have no idea, how you must be feeling right now.

But having waited two years for your piece to be returned, I truely hope that it has a happy ending.

It is easy to worry about shipping such valuable items. Your story adds to these concerns. Let us know the final outcome. And good luck in your recovery efforts.

tempusfugit

I had this happen to me once with a shipment, and it is indeed a sick feeling, though yours must be compounded by the unique nature of your watch and the long wait. I hope you have a good outcome, just as I eventually did.

Bill

You must be going through a whole range of emotions at the moment: frustration, sadness, anger ...

It's still early days and hopefully there are some understanding and helpful people at FedEx and the receiving company.

Best wishes for a good outcome and know that we are all feeling the pain with you!

I will be checking here every day for some good news.

Andrew

Hi Darren,

In 2006, a YG VH Antiqua, returning to his owner after servicing, was "lost" in the Fedex premises in LA ! No need to say that it was never retrieved.

Moreover, this was the opportunity to learn that the Fedex insurance liabiity for watches was limited to 500 USD while the cost of the insurance - as based on the value of the watch - was about 450 USD.

Happily enough, we also have a company transport insurance.

But it took more than 6 months before we were able to deliver a replacement watch to the customer and , of course, we could not replace the sentimental value of his initial watch.

Perhaps you should sue Fedex for inexcusable fault and claim for the another 2 years you will have to wait for.

Cheers

Philippe

You poor thing. I hope it was properly insured. I pray that you get your watch pronto.

BHM

what a horror story.
I don't know what the transport and insurance cost, but I think the price of a flight to pick up the watch personally may be a worthwhile investment just in peace of mind.
I hope they find your watch and that this turns out well.
Don

Because your watch was abducted and stolen by criminal(s)!

Whether that has anything to do with the insurance-transport company, the police, or any other authority - I can't know.

But watches - and other things - usually "don't go missing",

Baggage on an airline is usually recovered, after a day or week or two.

Sorry but ..........

Somebody has stolen your watch! -------- and what a watch.

Thieves or a Thief.

Unless it is returned with an appropriate explanation and apology and remuneration.

Just don't count on it ;-(

Really upset by this,

your amerix