Watch4Steve

+1. Great advice.

Patek has made a point to encourage owners to return their watches for service or restoration. Reading on their website from the "Patek Philippe Commitment", Thierry Stern confirms their commitment for service and restoration requiring the same...

It appears the watch will be getting a long overdue tune-up and I'm sure you will be pleased when it's completed. I would suspect quite a few parts are being replaced given the estimate for the service and going forward, I would think future service...

You make a very good point and maybe, just maybe, someone from Patek will see this and make some changes going forward.

It appears everything is going as it should. If you noted in your correspondence if the watch needs to be sent to Geneva to do so, their response which lacked the time frame for the estimate does not mean a lack of attention, rather that they have...

Not for me at all. First, the dial treatment is a little Spartan, not as elegant appearing as I would expect from Patek. I could envision an enameled dial, leaf shape hands, etc. or even a little refence 96 ish, but still with that, a hard piece for...

After reading your post and the others responses, it reminded me of similar events which happened with the 3940 and the 150th anniversary watches years ago when demographics actually meant something. That meaning a dealer in a specific location...

I am perplexed, and have been for some time, about this subject. What does it mean when a manufacturer states that a piece is water resistant to 30, 50, 120, 4000 meters? What do the specs need to be to shower, swim, dive etc.? If a watch is water...

I will admit the watch had some issues, a dial with radium Arabic numerals and radium filled hands which had burned a shadow on the dial so that in itself was something I knew could be a little pricey but the cost was primarily the movement. One...

I didn't time it because I always left the serviced piece in the sealed wrapper until the client received it, but the client did let me know it was running accurately and was extremely pleased. The cost of this repair was due to the treatment the...