The previous manager Jean Louis Bilbault had left. I had called about 7 months ago to get an update on the LE anniversary Centigraphe that I was supposed to be listed for mind you I asked to be listed about 5 years ago now. And the new manager scoffed at me. Mind you I have a DS PT tourbillion and PT resonance and I was offered a T30 which was by approval only when that was released by that very boutique. The new arrogance there was a complete turnoff I have since transferred my orders to the Miami boutique which is much more inviting.