Pujoflo
20
Acceptable repair time
Just want to get some opinions on RM repair time. My RM11 Le Mans stopped running 2 weeks after i purchased it in November. Brought it in around Christmas and I'm still waiting for the return. You would think that all RM11's share the same "engine" and a replace would make me a happy customer. Especially since we pay enough money for fast service and replacement of broken parts for a new watch....
Looking forward to your response...
Acceptable repair time
Just want to get some opinions on RM repair time. My RM11 Le Mans stopped running 2 weeks after i purchased it in November. Brought it in around Christmas and I'm still waiting for the return. You would think that all RM11's share the same "engine" and a ...
Depends where
it was sent and xmas time is not a great time as they would be shut for approx 2 or 3 weeks then depending on the problem a reasonable time is approx 6-10 weeks but not including xmas so i would say you should have your beauty back by end feb early march ...
Oh Dear
...Another RM11 with a problem, just like mine did, date change fault then it stopped. Anyway the good news is when you get it back it will be sorted and work fine, the bad news is mine took a full 3 months. best of luck ...and as I say try to be patient,...
warranty
Chris, Does the repair time affect the warranty period i.e. will it be extended with the repair time??? Toon
You are right about the money and the
turn around time for the repairs. However, there are two major events that have probably prevented your watch being dealt with in a reasonable time frame. First, was the Christmas holidays. Second, and of greater concern to the watch industry was SIHH. Al...
Holiday and Europe
For those who have never lived in Europe, there are a lot more days off for various holidays throughout the year. In addition, people take much more vacation than they do in most other parts of the world. I think no matter when you send in your watch, the...
Been there, done that
It's like Harleys, you need at least two at all times cause one is always in the shop.
yes.....
Both........but I would challenge the Gods to use them at the same time...... something's gotta give....
Maybe I've just been lucky
But i've abused a RM002 for a couple of years with no problems at all and wore a RM10 boating, road racing on motorcycles, cars, and Karts and it has worked like a dream. I only had a RM11 for short period of time because it was just to big for my tiny wr...
Harley
Thank God that watches and bikes are not responsible for character and behavior, would no trade one for the other
depends on the complexity I guess...
I have problem with RM 014 two weeks after purchase (It just stays dead, even after fully wound). RM take a look at the watch and decided to send a new replacement - top notch service. I have another problem with RM 11 (chrono start stop problem), decided...
Interesting...
As i said before these faults on RM watches really are not in keeping with the 'cutting edge racing machine on your wrist ethos' really do find it quite shocking at this price level. A lot of the whole Mille thing is that all these cutting edge materials ...
chris just sell that Ferrari
and you will have money for a few more RM's LOL. I no longer tote connor around in the lambo, got a 911's for that duty which leaves money left over for Lambo repairs and another RM 8-)
Already gone Im afraid Tourbillon...
...had a big house move before xmas, so fezza had to go, fleet now depleted... M3 convertible & Range Rover Sport for Mrs 5150. So cannot complain too much, and I have managed to hold onto my RM002/10 & various other timepieces, but certainly wont be buyi...
That is a funny but sad story LOL
We have a ton in common, the lady is getting a RR sport in the next few months because she is tired of her Bimmer. I'm already getting tons of pressure to move into a bigger house because she wants a larger kitchen and bigger back yard for connor. I guess...