Laurent Ferrier Long-Term Service & Viability
Independents

Laurent Ferrier Long-Term Service & Viability

By Velociphile - No longer in the building · Feb 8, 2018 · 26 replies
Velociphile - No longer in the building
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Velociphile initiates a crucial discussion on the long-term viability and serviceability of Laurent Ferrier watches, directly addressing concerns about independent watchmakers. By sharing a direct response from the CEO, this post offers rare transparency into the brand's strategy for ensuring future support. The community's subsequent discussion delves into the broader implications for collectors of independent brands.

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Following on from this thread:
www.watchprosite.com 7/

I contacted Laurent Ferrier SA and asked them what, "long term plans existed in your company in the sad event that you could not continue the business in its current form."  Today, I received the following reply within one week from the CEO herself.  (Personal info redacted from the comms).

Velociphile



Dear Sir,

Many thanks for your interest in Laurent Ferrier.

I can understand your concern about service on the long term. Let me just explain how we work at Laurent Ferrier.

All our movements are designed in house exclusively for us. Every single component blueprint is made in-house and sent to the best suppliers who make the parts for us with our standard of quality. 

So whoever needs to repair a LF timepiece can get access to the original suppliers in the unlikely event the company is out of business.

Moreover, a very good watchmaker can study our escapement and understands how it works. So there is no assembly problem.

For the near future, we also think about training some watchmakers in selected service centers around the world so that we can ensure a long-term service capability. These watchmakers will be authorized to carry an inventory of key spare parts.

I hope I answered your question. Please let me know if I can be of further assistance.

If you or/and your fellow collectors are interested in a visit in Geneva, you are most welcome. If you don’t travel to Geneva, I can also make it to your area and introduce you our latest pieces.

Please keep me posted.

All the best,

 

Vanessa Monestel



LAURENT FERRIER SA

150 ROUTE DE SAINT JULIEN

CH-1228 PLAN LES OUATES / GENEVE                                                                        



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The Discussion
AM
amanico
Feb 8, 2018
So, are you reassured? I am very interested in your opinion. [nt]

VE
Velociphile - No longer in the building
Feb 8, 2018
It's encouraging but I think this needs further thought because

it will rely that in the event of a liquidation that the component designs are saved, in a structured way, and then on the availability of the information to turn into actual parts and on what basis and price by what route to the end user. A separate observation: It is interesting to see that they have no issue in it being clear that all the parts are outsourced. Velociphile

AM
amanico
Feb 8, 2018
Transparence on that matter of outsourced parts, which is a good point. Now, your questions are the same than the one I have, and not only for Laurent Ferrier, of course.

BUT also for all small watch companies, Independents, mostly... If I didn't have these questions in mind, it would have been a relatively long time I'd own a Laurent Ferrier, or a Kari Voutilainen. Best, Nicolas

PI
piccolochimico (aka dsgalaxy1)
Feb 9, 2018
What does it mean "..... the best suppliers who make the parts for us with our standard of quality"

Is L. Ferrier just an assembler? Did those suppliers make the finishing? I guess these questions are very interesting and the answers could be a bit shocking. I'll be honest, i can't afford it but i've always considered Ferrier one of the most appealing independent so far. Now my respect has unfortunately changed, obviously not in a positive way

VE
Velociphile - No longer in the building
Feb 9, 2018
This is not news. The finishing is very intensive

And I understand in house. Personally I don’t have a problem with this. It’s a realistic approach and not disguised unlike some others we could shame. It also keeps the cost down.

PI
piccolochimico (aka dsgalaxy1)
Feb 9, 2018
I thought having your own CNC machines would have been a cost reducing strategy

Swiss made is such a misty definition; no one really knows what IN HOUSE means. They produce 100 watches/year, but the prices are higher than Journe, with less complications. Still a great watchmaker, but no longer at the top (at least for me).

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