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Blancpain

From your picture...

 

... it looks like you can improve the fit a bit by giving the buckle side a bit more way. Best possible solution is to place the Nato strap with the holder at six touching the lugs - like on this picture:




If that does not improve the situation I recommend you talk again to your AD. They should be willing to take it back since it is not a custom strap but a regular Blancpain product.

Good luck
Henrik

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