W72
854
It happens...
May 25, 2018,03:13 AM
I have watches that came back with scratches at the sides - which I think is caused clamps - because they are symmetrical.
Also had watches that stopped after a few days. Got to bring them back to check again.
Then there is a time when the AR coating under the crystal got scratched. This is hard to see directly but can be observed if it is slight tilted to reflect light from the underside of the crystal.
And yes, they are established brand names and are done by the official service centres. I personally bring the watch in to the boutique and not through the AD.
To be fair, I also have services done brilliantly by the same brands.
The moral of the story is - it happens and when it does, get it corrected and done right.
/W72