MichaelC[AP Moderator]
18890
I have never heard of this issue before.
Apr 09, 2017,06:23 AM
I suspect that is irritating but at least you can still wear the watch for the main hours and minutes.
I am in the middle of have a broken Minerva caliber 16.29 fixed, and I know it is no fun to see your watch not functioning correctly. By all accounts, everyone praises Chopard's service, so I'm sure they will correct the issue.
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Question on self moving Chrono hand LUC 1963 Chrono Purist Ed
By: beerstyle : April 8th, 2017-20:19
Hi Guys, I noticed my watch's chrono hand has the tendency to move by itself a few times a day. At first I thought I accidently pressed the chron start and stop pushers coz they protrude so out. The red chrono hand seems to follow the minute hand lead and...
That is not normal
By: mpg13 : April 8th, 2017-20:55
Take it back to the dealer. Best, Martin
Not a major adjustment if your region has a Chopard technical centre
By: MTF : April 9th, 2017-00:53
beerstyle, That requres an adjustment of maybe the central hands' pivot. At Chopard Technical Centres, it can be turned around in 14 working days. As I don't live in Asia anymore, I don't know if you have a Technical Service Centre near you. Chopard insti...
I have never heard of this issue before.
By: MichaelC : April 9th, 2017-06:23
I suspect that is irritating but at least you can still wear the watch for the main hours and minutes. I am in the middle of have a broken Minerva caliber 16.29 fixed, and I know it is no fun to see your watch not functioning correctly. By all accounts, e...
So it would seem Chopard shipped it with the issue.
By: MichaelC : April 11th, 2017-08:04
Maybe it slipped through QC or was not tested enough. It is hard to imagine the damage was a result of shipment, if the rest of the watch is OK. I wish you a speedy service with Chopard, as I mentioned I hear they are very good.
Customer Service Chopard
By: Chopard Customer Service : April 12th, 2017-03:03
Dear Sir, We would like to thank you for your post about your Chopard L.U.C watch and your feedback about it. We are very sorry to hear about the inconvenience you are facing with the hands of your watch and we would be more than happy to assist you in so...