JToddH[Moderator]
2670
This type of service is the hallmark of a luxury brand.
Feb 21, 2018,08:47 AM
There’s a lot of competition out their and a little good will goes a long way.
Congratulations!
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Respect
By: Journe1304 : February 20th, 2018-21:56
A WIS friend and I met F.P. Journe and his Director of U.S., Pierre Halimi, a couple of years ago at his holiday party in NYC. They don’t sell tantalum buckles for the Chronometre Bleu separately (or at least they didn’t at the time) because it’s so diffi...
Personalised service
By: sham1 : February 20th, 2018-22:08
can never be over appreciated! It is often rewarded with brand loyalty in my opinion.
+1 [nt]
By: patrick_y : February 20th, 2018-23:01
+1
By: KamalRostov : February 21st, 2018-01:04
nt
Like you said RESPECT 👌🏻
By: Watchonthewrists : February 20th, 2018-22:48
Its so importent that a brand takes care of there customers and collectors imho 🙏🏻
Thank you!
By: Journe1304 : February 22nd, 2018-21:50
Yes, it’s extremely striking, and for all the blue dials out there, I can’t say I’ve ever seen one quite like this one. It’s kept great time so far—two and a half years and counting! Nothing unusual or unexpected; I haven’t needed to send it in for servic...
My pleasure
By: Alkiro1 : February 22nd, 2018-23:54
Best wishes Alkiro
Happy to read this !
By: jrwong23 (aka watchthebin) : February 21st, 2018-01:53
we need more manufactures like FPJ Cheers Robin
Finally, a positive response
By: MTF : February 21st, 2018-03:09
Journe1304, It is good to see your favourable experience of the brand. Maybe it is a change for the better from the top down. I suspect the driver of this excellent customer service is Mr Halimi, who is to be complimented. Show us the full assemble and fu...
Great to hear but
By: Velociphile - No longer in the building : February 23rd, 2018-06:14
When I enquired two years ago in Paris, they were available. But it’s not the first time I have seen different policies applied in different countries. Glad you got it in the end. Velociphile