Respect
A WIS friend and I met F.P. Journe and his Director of U.S., Pierre Halimi, a couple of years ago at his holiday party in NYC. They don’t sell tantalum buckles for the Chronometre Bleu separately (or at least they didn’t at the time) because it’s so diffi...
Personalised service
can never be over appreciated! It is often rewarded with brand loyalty in my opinion.
I have the same loyalty to Patek
as they have treated me too well over the years. Notice I did not say 'so well'
Like you said RESPECT 👌🏻
Its so importent that a brand takes care of there customers and collectors imho 🙏🏻
How has your Bleu been? Reliable? Anything unusual?
I still can't get over how striking that watch is! What a cool watch!
Thank you!
Yes, it’s extremely striking, and for all the blue dials out there, I can’t say I’ve ever seen one quite like this one. It’s kept great time so far—two and a half years and counting! Nothing unusual or unexpected; I haven’t needed to send it in for servic...
Finally, a positive response
Journe1304, It is good to see your favourable experience of the brand. Maybe it is a change for the better from the top down. I suspect the driver of this excellent customer service is Mr Halimi, who is to be complimented. Show us the full assemble and fu...
This type of service is the hallmark of a luxury brand.
There’s a lot of competition out their and a little good will goes a long way. Congratulations!
Great to hear but
When I enquired two years ago in Paris, they were available. But it’s not the first time I have seen different policies applied in different countries. Glad you got it in the end. Velociphile
