Poky
1248
I would leave it as it is
Jul 20, 2017,00:05 AM
Each time the watch is opened and serviced you are risking damaging something else. After all, they are also humans. If must, it should go back to HQ again as they were the ones that opened it in the first place.
I suffer with OCD but even I would leave the bezel rotated. If there is no new damage or other problems, leave it. My opinion.
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rigid service from AP - a bit disappointed
By: mrnoppy : July 19th, 2017-19:04
Hi folks , I finally got my perpetual calendar offshore chronograph back from a full servicing from ap HQ in Switzerland but realised that they turned the bezel upside down. You might say what's the difference but when you are watch lover , you know your ...
Hmmm... interesting.
By: MichaelC : July 19th, 2017-19:47
So the place in Singapore that refuses to turn the bezel, they are the actual Audemars Piguet Service Center?? So they received your watch for the initial service, accepted it, and sent it to Switzerland? I have no idea why they could not turn it 180 degr...
Very strange
By: mrnoppy : July 19th, 2017-21:53
that's my point exactly. they initially told me they have senior watch makers who can fix tourby's and other complications. now they say they aren't even authorised to open up the case to flip the bezel. this is AP SINGAPORE Service center who are the sup...
things don't add up
By: mrnoppy : July 19th, 2017-21:55
I feel someone isn't telling the truth. They told me they have some of the best watchmakers who repair complications like Tourby's and other very expensive timepieces in the AP . singapore service center. But now they say they can't open it up. sounds lik...
I would leave it as it is
By: Poky : July 20th, 2017-00:05
Each time the watch is opened and serviced you are risking damaging something else. After all, they are also humans. If must, it should go back to HQ again as they were the ones that opened it in the first place. I suffer with OCD but even I would leave t...
I completely understand.
By: zabreg1 Mr White : July 20th, 2017-00:35
Not the first AP servicing problem, as many have already posted. My AP RO QP is in for service for the second time in less than a year. And the graciously let me know that it will be serviced under warranty from last time. And this is their Geneva Boutiqu...
AP RO QP
By: @openworked : July 20th, 2017-00:44
Mine has been in Switzerland for service since February this year and still waiting. Fingers crossed.
Some good news !
By: mrnoppy : July 21st, 2017-03:27
hi All, I am happy to report that I spoke with their customer service manager in singapore and he agreed to make an exception to help do it in singapore. I Guess that Common Sense and customer service prevailed in the end ! I'm a happy AP customer still !...
Well
By: gcTIME : July 21st, 2017-08:12
Did they clarify whether or not their watchmakers are authorized to service QPs ? The question remains what they are able to service if even swapping the bezel has to be done as a service exception. Perhaps you can ask for an official written response fro...