JeffS168
18
Complaining about RM service
hi guys ,
sorry to write this again ...
I got problem with my RM 011 . and watch need servicing . because watch stop working.
then , i send in the watch around 2 months ago ( approx August 2013 ).
i know that i bought this watch pre owned. not new from boutique or AD. but , the paper said still underwarranty.
the problem is . only to get quotation , just yesterday . it means i wait 2 months on nothing ?? then , have to wait another 2 -3 months for finish service ?
what do u think guys ?
Regards,
Jeff
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Complaining about RM service
hi guys , sorry to write this again ... I got problem with my RM 011 . and watch need servicing . because watch stop working. then , i send in the watch around 2 months ago ( approx August 2013 ). i know that i bought this watch pre owned. not new from bo...
Bummer
Hello JeffS168, A bummer of course, such things are never pleasant, and only aggravated by a delay like that. Can you mention who was dealing with the situation for you? Please check your PM's! Kind regards, Theodore
replied
Hi Theodore , Thanks for your kind reply. ur PM replied bro . have a good day ! Regards, Jeff
Resolved
Hello Jeff, I hear from our distributor that the issue is now under control. A pity that that the warranty was actually no longer valid because the previous owner evidently opened the watch via an unofficial sales-point. In any case, I really hope your wa...
Many Thanks !
Hi Theodore , Thanks for your kind help. Yes now already under controlled. Yes, because i buy pre owned . and, suddenly watch stop working . just amazed when told that already open by third party. Anyway , already solved guys . Regards, Jeff