Richard Mille

I've owned quite a few RMs and still have more than one and I'm very happy with the watches and the service I've received.

Just because a few people has posted that they have problems with their watches, does not mean that ALL RMs are bad.

People just tend to post when they have a problem, when your watch is working fine, you don't complain on a online forum.

I know plenty of friends who own Richard Mille watches and never had a problem with them.

This message has been edited by Allen on 2008-10-22 17:18:52

I owned a RM 005 Ti 2 years ago, it was my 'grail ' watch and was completely smitten with the design . I sacrificed some really nice pieces to get my RM and within 2 months it went wrong. Now, I am a reasonable man and having collected watches for over 10 years understand that things go wrong, however I couldn't shake the disappointment of spending so much on something that broke after 2 months of careful, almost babying wear. But what really annoyed me was after being returned to RM for repair I received the watch back with exactly the same problem . This did not occur some time later , it had the same problem the minute I put it on my wrist and once again had to go back . I found this unacceptable , I felt that I was supposed to be paying for the best and receiving something second rate , when I finally got it back after 6 months  I sold it.

At the time I also viewed past posts and found complaints at alarming rates . Sure all other Brands at the Purists  have posts with complaints about their watches or the Brand's quality control , but what didn't sit right with me was that fewer people own RMs than the other brands ( obviously ,because of price entry ) and therefore fewer people contribute to this forum , so I believed ( rightly or wrongly ) that there were a higher proportion of 'failures'. Unacceptable for such an expensive piece.

Of course this is my personal experience, I also continue to visit this forum weekly because I remain smitten with the design and philosophy behind the brand, but for now and certainly the near future my $$ will remain in my pocket or the pocket of a more reliable watch maker.

James

RM watches are sold by the "sale point " : design , material , and high price . At the beginning , RM make the different design watch with different materials which are not common in horology at that time , beside that RM set the very high price for their watches , over than traditional brand . The high price reflect the cost of making ( because of using new material, design )  , but the most important of setting high price is marketing . they define their brand as the most expensie watch brand in the word, many customer and media get attention into brand because of price  . RM is pionneer , and set the new trend in horology  .

Now, many other company making the unique watches with many innovation without compromising in quality, finishing , high level skill of craftman-ship . Their watch are avant -garde in both term of design and movement , for example : De Bethune, Urwerk . With such new brand , people can compare them with RM easily .  I think many collector prefer the new brand with innovative movement than RM . Many customer of RM are rich man, celebrities .

Design of RM is very good, eye catching, recognizable , easy to wear . I think if RM improve the quality, finishing , and making some specific innovation of its movement , RM would have the great future .

Eric,
I'm actually happy with my RM004 so far.  Yes, I had
problems and sent it in for service, but I so far
believe these will be minor problems.

In talking with both my AD and the US distributor
I feel reassured that the problems will be fixed
for good, and have heard I will have it back
end of November.

I'm looking forward to getting my RM004 back.
It's a great watch.
Greg