Comments:
Why does Patek not return old dials?
Hello everybody...
...In the event of Patek changing (not restoring) a damaged dial on a watch, the company will not return the old dial they remove to its owner, this even in the case you request for your dial.
I can't think of any reason why this should be the case and think it is rather unfair on the owner, given that he/ she has paid for both dials, but has to give up one. The first dial is paid for when buying the watch, the second when getting it changed.... which isn't a cheap affair either.
In my case, I would like to change a dial, but would be most upset to lose the old one, for that holds sentimental value, having come down in my family from my forefathers.
I wonder if anyone knows or can provide good reason for this?
...In the event of Patek changing (not restoring) a damaged dial on a watch, the company will not return the old dial they remove to its owner, this even in the case you request for your dial.
I can't think of any reason why this should be the case and think it is rather unfair on the owner, given that he/ she has paid for both dials, but has to give up one. The first dial is paid for when buying the watch, the second when getting it changed.... which isn't a cheap affair either.
In my case, I would like to change a dial, but would be most upset to lose the old one, for that holds sentimental value, having come down in my family from my forefathers.
I wonder if anyone knows or can provide good reason for this?
It's a policy that many brands have
and it's to avoid that spare parts come to places like eBay.
Be glad that Patek is willing to change your dial.
GEO
Be glad that Patek is willing to change your dial.
GEO
I am glad
I am glad that they will change the dial.
But, that still doesn't change the fact that I am not at all glad at losing my original dial.
But, that still doesn't change the fact that I am not at all glad at losing my original dial.
Possible solution...
Perpahs a possible solution would be to have a good watchmaker who you know and trust to remove the dial and then send out the rest of the watch out to patek for the service and new dial? This message has been edited by PatekPhilippeWanted on 2010-02-03 10:52:54