Problems with my wife's 4936
My wife has this watch since Christmas of 2006. Since then the watch is mostly sitting on the watch winder. She wore them really just 3 times. The third time was just last month on our european vacation trip. One of the letter piece of roman number 8 (VIII) just suddenly came off the holding place and wondered throughout the movement, sometimes blocking the hour hand and slowing the watch as much as 4 hours a day. We discovered that after 2 days of doing it. Now the loose piece is sitting in the 6 o clock date window and I am affraid it will fell into movement and damage it. (of course she stopped wearing the watch immediatelly) Yes, the watch is out of warranty from Patek Phillipe, but is this really my wearing habits problem? How can this happen with this really expensive watch? Quality control failure? My other Patek 5059 was in service last year, all of the sudden started loosing 2 to 6 hours a day. No reason at all.
Carl, Los Angeles area.
Wow
Thats not good.
Would it have anything to do with thewatch being kept on a winder for so long?
I hope that all goes well with the repairs.
four to six hours??????????????????????????????
They are indeed quite unimaginable occurences, detachment of an hour marker and a estimated variance of 4-6 hours is a 5059 are signs that clearly signify that Patek Philippe needs to revice the quality control department, unfair 
Not sure of the reason for posting this issue here
Is it because you want to tell evryone that PP is a poor brand or has poor quality control.
problems happen-take it back to PP and they will fix it
Just becasue one person has a problem with one watch does not mean the sky is falling in and PP has dropped their standars!
Julian
response
The reasons to post this information on the Patek forum was to find out opinions from the members of the board. Obviously I will send the watch back to the factory for repair but in my opinion I am entitled to free of charge repair. Again, "in my own opinion" this problem is not due to wearing habits but it is a quality problem from Patek Phillipe. Why do I really want free of charge repair? Because when the problem happened with my 5059 I was told by the factory that it needed service anyway and I paid $1400.00. But why it was actually loosing time I will never find. And I don't really want to be paying this again. I don't know if quality of Patek went down, I own only 2 pieces from this brand and both need (needed) repair, and that's my story whether you like it or not.. But I don't want to say that problems happens only to Patek, my JLC 8 days perpetual calendar winding crown broke down 6 weeks after purchase. Do I have bad luck? Maybe, but all my other (10) watches works fine right from the beginning. Sorry if I offended "almighty Patek Phillipe" watch factory and Patek die hard fans, but I have problem and I used this forum to let everybody else know about it.
Carl
P.S. In 2002 there was amazing trip organized by Mr. Thomas Mao, founder of this site, to Patek factory which I was kindly invited to. I saw the quality and workmanship that goes into creating the Patek timepieces. When my son was born I was thinking what gift to buy to my wife as an appreciation for her difficult pregnancy. My immediate decision was to buy Patek Phillipe watch. They last forever, right?
No-one here is offended and certainly we feel for you. It is
PITA when this happens
BTW Did you post on the JLC website when you had the problem with your watch
Good luck and I hope PP sorts out this problem
Julia
Congratulations Carl!
I'm very pleased to learn for the good news (even if a bit late)!
Congratulations to Helena!
Send back her watch to PP, indeed this seems to be quite anormal!
Best regards
Dje
ps: I hope I didn't dis-regulated your 5059 when it went on my wrist!
Greetings Carl - hope you and the family are well. Been a while. As to
the PP. I have always found a letter to the office (in your case NY or perhaps Geneva) pointing out the salient details before taking it into a local dealership. Given where you live, and what I know of the PP dealers in your part of the world, you would be better off I think either dealing with a European dealership, or contacting PP directly. I could easily be wrong in this, so if there is a local dealer you always go to, stick with them.
When I had problems with my JLC, this is the course of action I took. I bought the reverso, it slowed after a year, a service and $X000 later, the watch stopped after 3 months!! A letter, the drop off at the local dealer, and a return after two months. That was about 3 years ago. The watch has been working faultlessly ever since.
Occasional mistakes happen and I am sure that PP will put it right.
Take care and hopefully one day in the not too distant future, will see you again
Andrew H
Hope your issue has been resolved.....
